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Hotel Riu Emerald Bay: Riu Emerald Bay - Duplex Room - Read 4,445 reviews, view 4,299 photos, and find great deals for Hotel Riu Emerald Bay at Tripadvisor I travel a lot and this was definitely one of the lower quality hotels that I have ever stayed at. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. I used bottled water to brush my teeth and decided to head to the pool. Dego worked the front desk. Hotel Riu Emerald Bay, Mazatlan Resim: Family room - one king and one double - Tripadvisor üyelerinin 13.298 gerçek Hotel Riu Emerald Bay fotoğrafına ve videosuna bakın. This is my preference and as a guess it should be respected.The issue was fixed upon getting back to my room after dinner but I do not agree with the fact that my room with entered without my permission and/or me being there. We cannot wait to share another wonderful experience with you. The location is ideal because of its proximity to General Rafael Buelna International Airport Mazatlan MZT (32 km) and Marina El Cid (10 km) and invites you to explore the area. Breakfast, WiFi, and parking are free at this property. ONLY disappointments were Fisrtly, when I was there for 3 weeks I never got into the specialty restaurants once.... they dont take reservations, first come first served at 7am each morning. I know I ordered my steak well done, but that was under the impression that it was going to be a standard 3.5 to 4 oz filet. Larger balcony or terrace with ocean view. I thought that they were very modern and very luxurious, but I did not see anything that I would describe as luxury at this hotel. Standard Room or Family Room for the bigger room. With our best wishes we remain, Hotel Riu Emerald Bay Online Reputation Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Mazatlan International Center, Hotels near Universidad Autonoma de Durando, Hotels near ITESM Instituto Tecnologico y de Estudios Superiores de MonterreyCampus Mazatlan, Hotels near Universidad Tec Milenio Campus La Marina, Hotels near Universidad Autonoma de Durango Mazatlan, Hotels near Facultad de Ciencias Sociales Mazatlan, Hotels near Universidad del Pacifico Norte, Hotels near Universidad de Estudios Avanzados, Hotels near Universidad Nacional de Estudios Avanzados Campus Mazatlan, Hotels near Instututo Tecnologico de Mazatlan. Secondly, when I arrived at 11am my room wasnt available til almost 4pm. ✔ 30% discount with business rate ✔ Cancellation is free of charge ✔ {hotel.recommendation} I did not get that vibe from this resort. Response from RIU Hotels and Resorts, Owner at Hotel Riu Emerald Bay, Response from Riu Hotels and Resorts, Owner at Hotel Riu Emerald Bay, Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald Bay. She did a fantastic job of cleaning our room each day. Can someone shed some light on this before I spend what might be unnecessary money. Thank God I did not actually hurt myself, since I was staying alone. Are there any historical sites close to Hotel Riu Emerald Bay? with the beach front room that was smaller. Does Hotel Riu Emerald Bay have any great views? I was sat about 10 minutes after my arrival. For lovers of gastronomy, we offer live cooking stations at our main restaurant as well as Asian, Mexican and Italian specialty restaurants, 7 bars. Trust that your comments will be reviewed among our team, as we continually strive to improve for the comfort of our guests, and we would love to get another chance to welcome you back. He also helped us connect to the free wifi. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Pick a better all inclusive resort or just stay at a regular hotel, it's not worth staying here. The water was still running brown. The resort is right on the ocean. Air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, electronic in-room safe (laptop size 15''), iron and ironing board. 5 outdoor pools, 1 children's pool with slides and a water park. They let me know if I got back to my room and it was still an issue to come back down. We’ll even let you know about secret offers and sales when you sign up to our emails. So I was not upset about that at all. Our guests praise the helpful staff and the clean rooms in our reviews. The worst meal I had was the night of my actual birthday, which was the whole reason I came to celebrate. As expected for Mazatlan hotels, the Riu Emerald Bay is close to the beach. Mazatlan offers great shopping, restaurants, night life and is paradise for sun worshipers, golfers and sports fishermen. Popular attractions Witches Beach and Cerritos Beach are located nearby. She always gave us a challenging work out! Located in Cerritos within a 5-minute walk of Witches Beach, Riu Emerald Bay All Inclusive is within 2 miles (3 km) of other popular sights like Cerritos Beach. There will certainly be many more occasions to provide you with relaxing and sunny holidays, stay safe meanwhile! True to the RIU tradition, guests can expect exceptional dining, friendly service, comfortable accommodations and exciting entertainment at the fabulous Riu Emerald Bay. Answer 1 of 20: Hi all, Did anyone try out the new section at the Riu Emerald Bay? This hotel in Mazatlán, with its 24 hour all-inclusive service and fully-equipped facilities, is the best hotel in Mexico to enjoy an unforgettable getaway with RIU Hotels & Resorts.. Top room amenities include a flat screen TV, a bidet, and a separate living room. He says yes. Conveniently located restaurants include Pancho's, Looney Bean Coffee Shop, and Panama. Don't normally choose such a huge resort but the deal was too good to pass on and we like exploring new destinations. Stay at this 3.5-star beach property in Mazatlan. It earns everyone of those stars. Hotel Riu Emerald Bay, Mazatlan Picture: Family room - one king and one double - Check out Tripadvisor members' 13,217 candid photos and videos. So I asked to be shown both rooms, which they did. Our aim is to offer our guest a clean, safe and comfortable stay, therefore it is very frustrating to understand that you got the opposite impression. Are there opportunities to exercise at Hotel Riu Emerald Bay? Dear Guest, Thank you for leaving a review on TripAdvisor. Popular attractions Witches Beach and Cerritos Beach are located nearby. The Hotel Riu Emerald Bay (All Inclusive 24h) is an ellegant resorts located in Mazatlan, Mexico. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. The silverware and the bathroom in my room, not so much. I was wrong. Are all the superior rooms have oceanviews? Answer 1 of 2: This will be our first time visiting Mazatlan and we are booked at the Riu Emerald Bay. Went to Emerald Bay for trip #3 there this past November. I ask him if we can have it done after dinner and I will come back to the front desk on my way up. Enjoy free breakfast, free WiFi, and free parking. Yes, free parking is available to guests. Please rest assured that we will share your comment with our team as they will love to hear they made such a wonderful impression on you. Everyone got frozen unseasoned burgers with no cheese and hot dogs every day. As a resort I would assume that you guys would be exuding cleanliness and only making it obvious that you guys have gone the extra mile to let customers and guests know that your resort is exceptionally clean. and pool chairs and three days later its still there. I was told that it is a bigger, more upgraded room that Icurrently had reserved. Would not recommend this place to any one and if you do go request one of the newer rooms. Which room amenities are available at Hotel Riu Emerald Bay? Because I genuinely want to outline my experience. With balcony or terrace with partial ocean view, the suite has 2 floors, on the ground floor there is a living room with 2 sofa beds, flat screen TV, minibar and bathroom with bathtub. Enjoy a relaxing holiday - whether alone, with family, partner or friends! Riu Emerald Bay Hotel Rooms. You can tell that my plate had set to wait for the parties food, because my rice and everything else on the plate was sooooo dry. Sabalo-Cerritos #3404 Zona Costera Cerritos, Mazatlan 82110 Mexico. Riu Emerald Bay. Enjoy free breakfast, free WiFi and free parking. We also met Monica. It has a gym, as well as an outdoor pool, an all-inclusive meal plan and a rooftop terrace. With balcony or terrace with partial ocean view, the suite has 2 floors, on the ground floor there is a living room with 2 sofa beds, flat screen TV, minibar and bathroom with bathtub. They look dirty when they are in the rooms and they are not bright and white. Discover genuine guest reviews for Riu Emerald Bay All Inclusive along with the latest prices and availability – book now. Loved my room...ocean view.... above average buffets.... beach bbqs. Relax in our Renova Spa or get in shape at the gym. Our guests praise the helpful staff and the clean rooms in their reviews. I travel alone, this is for safety reasons. To customize room options with kids and adults, you have to make two separate bookings or call our sales centre for assistance at 1-877-SUNWING. The rooms were clean, spacious and well appointed. We also met Cellie. Hotel RIU Emerald Bay - Mazatlan - Sunwing Holiday turned out to be noisy and frustrating ... Riu Emerald Bay, Mazatlan, Mexico from Family Room Ocean View, - Duration: 1:37. Guests enjoy the beach locale. The room windows offer panoramic views of sea. I don't mind any of the health precautions that they took in the general areas, but I don't think they put that same energy in to the cleanliness of the hotel rooms, at least not mine. Hotel Riu Emerald Bay, Mazatlan Resim: Family Room- Floor 11 - Tripadvisor üyelerinin 13.096 gerçek Hotel Riu Emerald Bay fotoğrafına ve videosuna bakın. Enjoy free breakfast, free WiFi, and free parking. Deluxe Rooms with a Balcony or terrace also available, Riu Emerald Bay - All Inclusive 24 hours - Mazatlan, Mexico - Call Us Toll Free At 1 (888) 774 0040 or (305) 774 0040, Electronic in-room safe (Laptop size 15"; interior dimensions : H 20cm/7.8in x W 37,5cm/14.7in x D 34cm/13.3in), 2 beds 125 x 200 cm or 1 bed 200 x 200 cm, Living room with 2 sofa beds and bathroom on the ground floor, 1 bed 200 x 200 cm and 1 bed 125 x 200 cm, Bathroom with hydro-massage bathtub, shower cabin and bidet, Integrated lounge area with sofa (1 step between levels), Honeymoon Suite Ocean View - All Inclusive. Monica works in Public Relations. It is an elegant establishment dating back to 2006. She said she was a resort activities coordinator. With a stay at Riu Emerald Bay All Inclusive in Mazatlan (Cerritos), you'll be a 3-minute walk from Witches Beach and within a 5-minute drive of Cerritos Beach. My experience that time was completely different vs. my previous visits of other (at least five) RIU hotels. For those that have stayed here what would you suggest a good room location to be. My food came out about 20 minutes later, with the large parties food behind me as well. What are some of the property amenities at Hotel Riu Emerald Bay? With a stay at Riu Emerald Bay All Inclusive in Mazatlan (Cerritos), you'll be a 3-minute walk from Witches Beach and within a 5-minute drive of Cerritos Beach. This Riu Resort is beachfront and about 7.5 miles from charming downtown Mazatlan. Here you can enjoy your holidays, surrounded by a well-cared environment and a high quality service. Stay at this 3.5-star beach property in Mazatlan. We would come back again in a heartbeat! The food is bland and mostly the same barley edible things everyday, zero entertainment or night life, zero cleaning gets done at the resort as well, you would see nacho sauce spilled all over the ground. 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